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BILLING AND PAYMENT Back to Help center

  • What payment methods do you accept?

    We currently accept online payments via Visa, Mastercard, American Express, and PayPal.

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    All products are charged in Singapore Dollars. Your preferred payment method is charged at the time your order is placed.

    At this point, PayPal payments can only be debited from your default PayPal account.
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  • What is a BitsxBobs Gift Card?

    Shopping for someone else but not sure what to buy? Let us help you!

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    Shopping for others is now incredibly easy, because you can now give them a gift of their choice using our BitsxBobs Gift Card.

    Once you purchase a BitsxBobs Gift Card on our website, it is delivered via email to the recipient, with detailed instructions on how to redeem the value of the card at check-out. In fact, we make it so easy that even items on sale can be redeemed!

    But please note that Gift Cards expire after 6 months of purchase and can only be used once. Partial value left on the Gift Card cannot be refunded.
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  • How do Discount and Promo Codes work?

    Don’t we all love discounts! This is how you redeem a promo or discount on our website.

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    Upon checking-out the items in your bag, you will be directed to a page prior to providing your payment details, where the Discount or Promo code bar would be visible on the right side. Please fill in your code and apply the changes, and you’re all set for a satisfying discounted purchase!

    If you've forgotten to apply the discount code at check-out and have placed your order, we would unfortunately not be able to help you. This discount may however, be used on your next order, if it is still valid.
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